A little late but I ran into this exact same issue and finally got it to work. Maybe it's obvious but make sure you are using the correct action replay code to the region of the rom, screenshot from the source code:
For example, if you patched...
Caller -"Everytime I start a Pc game on my S24, playing on a external monitor, someone calls or texts me, n it kicks me out of the game." Customer Support - Click (hangs up)
I found it funny cause many many years ago, had a roommate in college that did this same dumbass branding of the school logo, but it didn't look anything like it after it healed. Just looked like a birthmark.