Feedback Ezflashomega.com hasn't responded to my return request in months.

[Yellow571]

In short, I had opened a request to return my EZ Flash Omega on ezflashomega.com for was I assumed was a shell defect. This was in May. As of writing, they have yet to do anything about the request at all.

Unfortunately, I had not realized the unreliability of this reseller as mentioned by other users until weeks after receiving the Omega. I had considered then that this wasn't a huge deal since it's only a problem with the shell, however now I at least want some explanation. Could anyone help me reach out to them, or recommend any options?

 

[ezflashomega-com]

I am sending you a PM. Not sure why the return is not showing on our end. Have checked all email as well and unfortunately do not see any message. In any case, we will remedy this right away with you via PM.

 

[Yellow571]

Thank you for reaching out! I've continued the conversation in our email.