Gaming Computer will not Load Anything...

[Defiance]

For some reason now when I turn on my computer, it takes a lot longer to load the icons, and once it does it won't open any programs. The only way I can get it to work is if I run it in safe mode, which then lets me open up Malwarebytes. It doesn't matter whether I do a quick or full scan, I still get the same 3 viruses. So then once I remove them, it tells me that it has to restart in order to remove one of the viruses. (uacinit.dll I think..) So once I restart, it works fine. But no matter what I do after that, when I turn off the computer it will do the same thing again when I turn it back on (unless I run Malwarebytes right before turning it off.) And everytime I run it I get the same 3 viruses..

I don't want to run Malwarebytes everytime before I turn off the computer, so how in the hell do I fix this?
(Please, no stupid responses like "just leave your computer on.")

 

[Elritha]

Try using a virus scanner to remove them? Malwarebytes is more for malware and trojans as far as I know.

There are loads of free online virus scanners, or even free virus scanner software like AVG. You could also try googling the infected file names, or the virus name if you have it. Sometimes there are methods to manually remove the viruses and to stop reinfection.

 

[Defiance]

I tried downloading AVG, but it advices me not to have 2 anti-virus programs on the same computer... Anyway, I think I would probably get the same problem with it. Any more suggestions?

 

[Elritha]

I tried downloading AVG, but it advices me not to have 2 anti-virus programs on the same computer... Anyway, I think I would probably get the same problem with it. Any more suggestions?

Well you never said you had another virus scanner, what is it? Malwarebytes is not it.

Also you would be surprised about the differences between two virus scanners....

 

[Defiance]

Would Spybot be it?

 

[budrow66]

Chances are if you have a virus and no scanner loading one now might not help. If it does then cool but I would try looking the virus up or the error to see if it could be done manually. Other than that you may need to format and reinstall your OS.

 

[Defiance]

I did try looking the virus up manually... Nothing helps.. (Especially since most of the Google links I click bring me to advertisements.)

Man, I really need a computer of my own someday...

 

[Elritha]

Spybot wouldn't be it, that's for spyware. If you listed the exact names of the three infected files, maybe someone around here can tell you how to remove them completly, or point you in the right direction.

 

[Defiance]

Ok, here's my most recent log:

CODEMalwarebytes' Anti-Malware 1.36
Database version: 2181
Windows 5.1.2600 Service Pack 3

7/7/2009 10:56:18 AM
mbam-log-2009-07-07 (10-56-18).txt

Scan type: Quick Scan
Objects scanned: 93278
Time elapsed: 3 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> Quarantined and deleted successfully.


Please help, as my family wants me to re-format this computer... Which I really do NOT want to do! I have many programs I have on this computer that I would like to keep. They said that the virus(es) track people's passwords so they could hack their account.. Probably with a keylog or something. (Which I doubt.)

 

[Tripwire]

try doing an online scan:
http://housecall.trendmicro.com/emea/

 

[Elritha]

Ouch... you have a rootkit. Something tells me you will need more then a normal virus scanner to get rid of that. Don't have much experience getting rid of them unfortunately, but I have heard formating can be the safest option for rootkits.

I did find something about it when googling, hope it helps.
Here

 

[Defiance]

Will this work? I don't want to immediately download thing right away right now. The reason I ask it because it is probably too good to be true...

 

[Jiggah]

On top of do a scan in safe mode, you need to also disable all startup programs. Something is probably starting up on reboot to reintroduce the viruses.

 

[Defiance]

Well I left Malwarebytes open for a full-scan to see if anything new was up.. When I got there though, I turned on the volume to find that there was someone singing in the speakers! It was a woman's voice, and the only lyrics I can remember are "there's no where else to go."

Also, thanks for the link Edhel, but nothing is working...

 

[moose3]

I know majorgeeks has a great spyware removal tutorial, and they also seemed to have several hits when i used their search box with rootkit. So you can try there. MS also has an online scanner on their Onecare that while like most MS stuff is bloated, it does work.

One final idea, get a linux Ubuntu live CD, it can run the OS from the CD no need to install (at least with the 8.10 or 8.04 ver) so you skip loading windows, then get a hold of an antivirus program from there (it will be held in memory) and let it scan/fix your system.

 

[Chris_Skylock]

rootkits are a pain in the ass. you need a tech guy to remove it. I used gmer as instructed by a professional

I order you to use GMER and with a professional online tech guy to use it. it will heal your PC. trust me as Im also a tech guy but im no malware specialist. There's a special instruction on how to use gmer and i forgot it.

ive been a victim of rootkits and my PC was healed thanks to gmer

 

[Elritha]

At this rate I do think you'd be better of doing a format and reinstalling windows. Installing all your apps will be a pain, but I doubt it'd take as long as it has hunting down information how to remove all the crap on your PC. With a format you are also 100% certain nothing is left lingering you may have missed.

Do get a decent virus scanner and firewall (not windows firewall) to stop other nasty things getting in once your system is clean.

 

[GentleFist]

theres always system recovery~~

 

[GameSoul]

theres always system recovery~~

Yeah, try doing one of those system restores back to a time you didn't have the virus.

 

[Defiance]

So.. The computer won't connect to the internet anymore (using my sister's laptop to type this) and is really start to act up even more now. So I was thinking about reformatting, but now my mom wants to contact support! (It's a shared computer.) Is there anyway I can convince her that that would be a stupid decision? Unless it's not, but I have a gut feeling that the support will be like: o ya, ur comput3r is infectd, reformat and pay me 200 l8tr k? Plus, what if he finds some old roms that I keep on there?

Man, I really need to get my own laptop sometime...